Privacy Policy for California Residents

Effective Date: January 1, 2024

This Privacy Policy for California Residents supplements the information contained in Pitchpilot USA LLC (“Pitchpilot” or “we”) Privacy Policy (https://www.pitchpilot.com/privacy) and applies solely to all website visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act (CPRA) (collectively, the “CCPA”) and other California privacy laws, and any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

Pitchpilot has collected the following categories of personal information from its consumers within the last twelve (12) months:

Category	Examples
A. Identifiers	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.
I. Professional or employment-related information.	Current or past job history or performance evaluations.
K. Inferences drawn from other personal information.	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Personal information does not include publicly available information from government records, deidentified or aggregated consumer information, and information excluded from the CCPA’s scope, such as health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Pitchpilot obtains the categories of personal information listed above from the following categories of sources:

Directly from you: Information provided by registering on the Platform, subscribing to our newsletter, purchasing a Subscription, contacting us through the Platform or via email, uploading Input, using the Service, etc.

Automatically collected information: When you access the Platform, some information is automatically collected in order to ensure our website’s functionality, such as through cookies and other tracking technologies.

Third party sources: We may receive personal information about you from our business partners and service providers (such as website and service operators, payment processors, marketing partners), or other third parties to whom you have provided your information, and consented to the sale, rental or transfer thereof (for example, through social media).

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

To fulfill or meet the reason you provided the information. For example, if you provide your personal information to purchase a Service, we will use that information to provide the Service;

To provide, support, personalize, and develop our Pitchpilot’s Platform, products, and Services;

To create, maintain, customize, and secure your Account with us;

To process your requests, Subscriptions, transactions, and prevent transactional fraud;

To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses;

To provide you with email alerts, promotional offers and other notices concerning our services;

To personalize your Platform experience and to deliver content and Service offerings relevant to your interests, including targeted offers and ads through our Platform, third-party sites, and via email or text message (with your consent, where required by law);

To help maintain the safety, security, and integrity of the Platform, Services, databases and other technology assets, our clients and business;

To enforce our contracts, including our Terms of Service, to resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests and the interests and rights of third parties;

To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;

As described to you when collecting your personal information or as otherwise set forth in the CCPA;

To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Pitchpilot’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Pitchpilot about our website users is among the assets transferred.

Pitchpilot will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Data Retention

Pitchpilot retains personal information only for as long as necessary to provide our Services and process your requests, transactions, or for other business purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

Sharing or Selling Personal Information

Pitchpilot may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We may share your personal information with the following categories of third parties:

Service providers;

Data aggregators;

Social networking sites;

In the event there is a change in the corporate structure of Pitchpilot including, without limitation, by merger, consolidation, sale, liquidation, or transfer of substantial assets, we may, in our sole discretion, transfer, sell or assign users’ information collected on and through our website to one or more affiliated or unaffiliated third parties or successor in interest;

Governmental and/or law enforcement agencies;

Pitchpilot’s affiliates;

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, Pitchpilot has disclosed the following categories of personal information for a business purpose:

Categories of Personal Information Disclosed for a Business Purpose	Categories of Third Parties	Purpose of Disclosure
A: Identifiers	Payment processors	Process payment of subscriptions
	Law enforcement	Detect, prevent, and investigate security incidents, fraud or illegal conduct
	Pitchpilot affiliates	Offer services
B: California Customer Records personal information categories.	Payment processors	Process payment of subscriptions
	Law enforcement	Detect, prevent, and investigate security incidents, fraud or illegal conduct
	Pitchpilot affiliates	Offer services
D. Commercial information.
	Pitchpilot affiliates	Offer services
	Law enforcement	Detect, prevent, and investigate security incidents, fraud or illegal conduct
F. Internet or other similar network activity.
	Pitchpilot affiliates	Offer services
	Law enforcement	Detect, prevent, and investigate security incidents, fraud or illegal conduct
H. Sensory data.
	Pitchpilot affiliates	Offer services
	Law enforcement	Detect, prevent, and investigate security incidents, fraud or illegal conduct
I. Professional or employment-related information.
	Pitchpilot affiliates	Offer services
	Law enforcement	Detect, prevent, and investigate security incidents, fraud or illegal conduct
K. Inferences drawn from other personal information.
	Pitchpilot affiliates	Offer services
	Law enforcement	Detect, prevent, and investigate security incidents, fraud or illegal conduct

Selling/Sharing Personal Information for Cross-Context Behavioral Advertising

In the preceding twelve (12) months, Pitchpilot has not sold personal information. Pitchpilot does not sell personal information.

In the preceding twelve (12) months, Pitchpilot has not shared personal information for cross-context behavioral advertising.

Right to Opt-out of Sale/Sharing for Cross-Context Behavioral Advertising

If you are age 16 or older, you have the right to direct us not to share your personal information for cross-context behavioral advertising at any time. We do not share for cross-context behavioral advertising the personal information of consumers we have actual knowledge are less than 16 years old.

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following link: Do Not Sell or Share My Personal Information.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales or sharing for cross-context behavioral advertising.

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that Pitchpilot disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

The categories of personal information we collected about you;

The categories of sources from which we collected personal information about you;

Our business or commercial purpose for collecting or selling that personal information;

The categories of third parties with whom we share that personal information; and

The specific pieces of personal information we collected about you (also called a data portability request).

Additionally, if we sold or shared your personal information, or if we disclosed your personal information for a business purpose, we will provide you with two separate lists disclosing:

• a. The categories of personal information Pitchpilot sold to or shared with third parties in the preceding twelve (12) months; and
• b. The categories of personal information Pitchpilot disclosed for a business purpose to third parties in the preceding twelve (12) months.

Deletion Request Rights

You have the right to request that Pitchpilot delete any of your personal information that it collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request in compliance with the CCPA if retaining the information is necessary for us or our service provider(s) to, among others: complete the transaction for which we collected the personal information, provide a good or service that you requested or take actions reasonably anticipated within the context of our ongoing business relationship with you; detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities; comply with a legal obligation; or make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Right to Correct Inaccurate Personal Data

You may update or correct your personal information free of charge, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will correct (and direct our service providers to correct) your personal information in our records, unless an exception applies. We may ask that you identify yourself and the information you wish to change for security purposes.

Response Timing and Format

We shall confirm receipt of a customer’s request to know or delete within ten (10) business days. We endeavor to respond to a verifiable consumer request to access, delete or correct within forty-five (45) days of its receipt, and to a verifiable consumer request to opt-out of selling or sharing their personal information or to limit use of their sensitive personal information within fifteen (15) business days of its receipt. If we require more time (up to 45 days) to respond to a verifiable consumer request to access, delete or correct, we will inform you of the reason and extension period in writing within the initial forty-five (45) days after receipt of the verifiable consumer request.

If you have an account with us, our written response to your verifiable consumer request will be delivered through such account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. For data portability requests, we will select a format that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

Any disclosures we provide pursuant to a verifiable consumer request will only cover the twelve (12) month period preceding the verifiable consumer request’s receipt. If applicable, our response will also explain the reasons we cannot comply with your request.

We do not charge a fee to process or respond to your verifiable consumer request, unless such request is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will inform you of the reasons of such decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services;

Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;

Provide you a different level or quality of goods or services;

Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services; or

Retaliate against you for exercising your CCPA rights.

Other California Privacy Rights

Pursuant to California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834; or by telephone at (800) 952-5210; or by email to [email protected]. For more information about protecting your privacy, you may wish to visit: www.ftc.gov.

Changes to Our California Privacy Notice

Pitchpilot reserves the right to amend this privacy notice at its discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on our website and update the notice’s effective date.

Contact Information

If you have any questions or comments about this notice, the ways in which Pitchpilot collects and uses your information described above and in the Privacy Policy, [https://www.pitchpilot.com/privacy] your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at [email protected].