Your Pitchpilot questions answered
General
- What is Pitchpilot
- What makes Pitchpilot different?
- What features are coming?
- Can I request a feature?
Using Pitchpilot
- How do I use Pitchpilot?
- What URLs are supported for input?
- Can I upload an audio file?
- What is the max file size?
- Adding contextual information
- Can I see how many call reviews I have left?
- Minimum recommended call length?
HubSpot Integration
Outreach Integration
Billing Information
Support
What is Pitchpilot
Pitchpilot launched in 2024 and we're currently in an Early Access release to gather feedback for future updates.
Our goal is to be your cold calling copilot. Get better each day with contextual and clear feedback on how to do better cold calls based on your real in-market calls. We use data from millions of cold calls, industry best practices, and years of cold calling experience; to get you insights into where you need to improve the most to book more sales meetings.
What makes Pitchpilot different
Aside from utilizing the latest industry best practices for your coaching feedback. We use our team's extensive sales and cold outreach experience in our coaching. This means every best practice we suggest has been tried and tested with multiple sales reps among different companies before we implement.
Upcoming Features
We have many new and exciting features coming your way! Our team is routinely working on implementing new features and revising current ones.
To stay on top of upcoming updates, make sure you're following our Company Page on LinkedIn!
Request a Feature
We're open to all feedback in this early release phase. If you have feature suggestions or improvements please fill out the form below!
Using Pitchpilot
Supported URLs
We currently support most publicly available mp3 URLs, such as twilio mp3 URLs. Here's a list of the URLs we support and how to locate within your CRM:
HubSpot shared call recordings
Outreach shared call recordings
Orum shared call recordings
Audio File Uploading
If your CRM doesn't provide shareable URLs for call recordings, you can upload the downloaded audio file to Pitchpilot. Here's how to upload an audio file to Pitchpilot to receive a coaching report!
The following are the file formats we current support: .mp3, .wav, .ogg.
Audio File Size Limits
The current audio file size limit is 25mb, but may increase.
Adding Contextual Information
For more accurate coaching feedback, you may add additional contextual information for Pitchpilot to use. Navigating to your settings will enable you to input your company name, product name & description, prospect pain points, and product/service benefits
Viewing Call Reviews Remaining
Call reviews remaining can be seen on your profile page.
Minimum Recommended Call Length
We currently issue an error if a call under 15 seconds is input. With a call this short there likely isn't much room for coaching feedback. Pitchpilot does take the context of the call into account as well. For example, if a voicemail recording is input it will be counted as a Call Review and a standard response will be issued; no coaching feedback will be provided.
To get the best results, we recommend submitting calls of atleast 1 minute to ensure enough of a conversation can be analyzed.
Connect Your Account
To connect your HubSpot account, navigate to the profile page and press the "Connect your HubSpot Account" button. This will redirect you select the HubSpot instance you would like to connect to. Navigate through the steps to authorize Pitchpilot to access your HubSpot account.
Pitchpilot is a HubSpot App Partner, to view our app listing, please visit the HubSpot App Marketplace.
Navigate through the walkthrough below to see how to connect your HubSpot account:
Disconnecting
You may disconnect your account simply by pressing the "Disconnect" button.
Required Permissions
To connect you HubSpot account, you will require the HubSpot user permission to install third-party apps. This is a standard permission for all HubSpot users. If you do not have this permission, please reach out to your HubSpot admin to request access.
If an admin user has connected the app already to the HubSpot instance, you will not need this permission to connect your account.
Connect Your Account
To connect your Outreach account, navigate to the profile page and press the "Connect your Outreach Account" button. This will redirect you select the Outreach instance you would like to connect to. Navigate through the steps to authorize Pitchpilot to access your Outreach account.
Our Outreach integration is currently in beta, and we are working on improving the integration. If you have any feedback or issues, please reach out to us via our bug reporting form. Or you can contact us via our contact page.
Navigate through the walkthrough below to see how to connect your Outreach account:
Disconnecting
You may disconnect your account simply by pressing the "Disconnect" button.
Required Permissions
The first user to connect their Outreach account will need to have Admin permissions to connect the account. If you do not have this permission, please reach out to your Outreach admin to request access. This is due to Admins having the permission that enables webhooks so we can pick up your call recordings in real-time.
Once the first user has connected their Outreach account, any other users can connect their accounts without needing Admin permissions.
Upgrade your Account
If you've enjoyed using the free version of Pitchpilot, head over to our pricing page. Here you can view the benifits of upgrading your account!
Cancelling your Account
If you would like to downgrade back to a free user, we're sorry to see you go. Navigating to the Manage Billing section on your profile will allow you to cancel.
Before you go, whether you enjoyed your experience or not, we appreciate all feedback. Please fill out the form below to submit your feedback!
Report a Bug
If you encountered a bug while using Pitchpilot, please report it in the form below.